FAQ on Firaman
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Notification and Push Notification Systems

Notification and Push Notification Systems

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How do push notifications work?

Push notifications work through services that connect to the user's device, which must be connected to the internet, and the user must allow the application to send notifications. When a notification is sent, the message is delivered directly to the user's device.

What are the advantages of push notifications?

Instant communication: Access users immediately with the urgent information that needs to be conveyed.Engagement: Helps users interact more with the application by providing notifications about important activity updates.

How can I turn push notifications on or off?

Open the Firaman application > More > Settings > Notifications > Press On/Off.Press On - in case you want to receive notifications.Press Off - in case you do not want to receive notifications.

How do job notifications work?

The job status notifications will be sent through the Notification button in the upper right corner of the application when the order status is updated.

How do notifications for Messages work?

Notifications for Messages will alert you when a new message is received, and the new message will be displayed in the Chat window within the application.

Can I send an attached file through the chat?

Yes, you can send attachments through the chat. The chat system supports sending files. You can select a file from your device and attach it to your message to send it to your conversation partner immediately.

Note:
You can send an unlimited number of files, but the file size must not exceed 100 MB. If the file is too large, you may need to reduce its size before sending it.

Can I send a video through chat?

Yes, you can send videos through the chat. The chat system supports sending video files. You can select a file from your device and attach it to your message to send it to your conversation partner immediately.

Note:
You can send an unlimited number of videos, but the file size must not exceed 100 MB. If the file is too large, you may need to reduce the file size before sending it.

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