What is the Order Systems for Package Service?

The Order Systems for Package Service is a system that allows customers to choose and purchase services included in a package, which may consist of multiple services at a cost-effective price or related additional services.

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How do you use the Order Systems for Package Service?

Customers can access the service provider's application, then select the desired package, and proceed with the ordering process, such as choosing the service Programming & Tech > Get web app development with Flutter > Package 5,000 baht > Continue.

What is the Add Upgrade Order Systems?

The Add Upgrade Order Systems allow customers to add additional services to the main package, such as logo design services or adding extra files, among others.

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How do you use the Add Upgrade system?

Customers can use the service provider's application, such as selecting Programming & Tech > Get web app development with Flutter > Package 5,000 baht > Continue > Upgrade Package > Add screens.

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Is there an additional cost for the Add Upgrade?

Generally, adding an upgrade will incur additional costs, depending on the type of upgrade chosen. For example, adding a screen for use costs an extra 1,000 baht, and requesting additional files costs 500 baht, among others.

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Can I cancel the Add Upgrade after completing the transaction?

The cancellation of the Add Upgrade after payment has been made cannot be canceled or refunded under any circumstances.

What should I do if the order is still in "Pending" status?

If the order status is "Pending" for a long time, you should check whether the order information has been filled out completely, or you may contact Support for assistance.

What does the status "Processing" mean?

The status "Processing" means that your order is currently being processed.

How long does the "Processing" status take for delivery?

The processing time depends on the type of service. You can inquire directly by chatting with the service provider or read more details from the service you have chosen.

What does the status "Cancel" mean?

The status "Cancel" means that the order has been canceled, which may be due to a service error, a cancellation request from the customer, or issues related to payment or incomplete information, among other reasons.

If the order is canceled, will a refund be issued?

If the order is canceled, you may receive a refund, depending on the refund conditions set in the system or the agreement between you and the customer.

If the situation remains unchanged, what should be done?

If the status remains Pending or Processing for too long, you should contact the service provider directly or inquire with the Support team to check for issues and seek advice on how to proceed.